Terms & Conditions
Contents
These Terms & Conditions govern your use of Propel Play's marketing and advertising services. By engaging Propel Play or submitting an enquiry, you confirm your acceptance of these terms. Please read them carefully.
1. Acceptance of Terms
By submitting an enquiry, entering into a service agreement, or using any Propel Play service, you agree to be bound by these Terms & Conditions. If you are engaging on behalf of a company or organisation, you warrant that you have authority to bind that entity to these terms.
These terms apply to all marketing, advertising, consulting, and media buying services provided by Propel Play.
2. Services Provided
Propel Play provides performance marketing, media buying, affiliate management, SEO, CRM, and related advertising and growth consultancy services. All services are described in individual service agreements or proposals agreed between Propel Play and the client.
Propel Play does not provide gambling licences, legal advice, regulatory compliance certification, financial services, or gaming operations of any kind. Clients remain solely responsible for their own licensing and regulatory compliance.
3. Client Eligibility & Responsibilities
3.1 Eligibility
Services are available exclusively to licensed and regulated operators, or organisations that can demonstrate appropriate compliance with applicable laws in their target jurisdictions. Propel Play reserves the right to decline service to any applicant at its discretion.
3.2 Client Responsibilities
- Provide accurate, complete, and up-to-date information regarding your licensing status, business operations, and target markets
- Ensure that all marketing activities comply with applicable laws, platform policies, and regulatory requirements in your target jurisdictions
- Not engage Propel Play to conduct campaigns targeting prohibited audiences or restricted jurisdictions
- Promptly notify Propel Play of any material change to your licensing status or regulatory standing
- Obtain all necessary consents, approvals, and licences required to deploy marketing campaigns
4. Fees & Payment
Fees are agreed in individual service proposals or contracts. Unless otherwise agreed in writing, invoices are payable within 30 days of the invoice date. Late payment may be subject to interest in accordance with the Late Payment of Commercial Debts (Interest) Act 1998.
Advertising spend managed on behalf of clients is subject to separate agreements. Propel Play is not liable for losses resulting from advertising platform decisions, policy changes, or account suspensions outside Propel Play's control.
5. Intellectual Property
All intellectual property created by Propel Play in the course of delivering services — including strategies, creative materials, reports, and campaign frameworks — remains the property of Propel Play until full payment is received, at which point agreed deliverables transfer to the client as specified in the service agreement.
Propel Play's brand name, logo, website content, and proprietary methodologies remain the exclusive intellectual property of Propel Play and may not be reproduced without prior written consent.
6. Confidentiality
Both parties agree to keep confidential all non-public information disclosed in connection with the engagement, including business strategies, campaign data, pricing, and client lists. This obligation continues for a period of 2 years following termination of the service relationship.
7. Limitation of Liability
Propel Play's total liability to any client for any claim arising under or in connection with these terms or any service agreement shall not exceed the total fees paid by the client to Propel Play in the 6 months preceding the claim.
Propel Play shall not be liable for indirect, consequential, or special losses including loss of profit, loss of revenue, loss of data, or loss of opportunity. Propel Play is not liable for advertising platform decisions, account restrictions, or regulatory actions taken against clients.
Nothing in these terms limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be limited by law.
8. Service Modifications
Propel Play reserves the right to modify, suspend, or discontinue any service with reasonable notice. Where material changes affect ongoing engagements, Propel Play will provide at least 30 days' notice unless circumstances require otherwise.
9. Termination
Either party may terminate a service engagement with the notice period specified in the applicable service agreement. Where no notice period is specified, 30 days' written notice is required. Propel Play may terminate immediately if a client is found to have misrepresented their licensing status or engages Propel Play for unlawful purposes.
On termination, all outstanding fees for work performed become immediately due and payable.
10. Governing Law
These Terms & Conditions are governed by the laws of England and Wales. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
11. Dispute Resolution
In the event of a dispute, both parties agree to attempt resolution through good-faith negotiation in the first instance. If the dispute cannot be resolved within 30 days of written notice, either party may refer the matter to a mutually agreed mediator before commencing legal proceedings.
12. Amendments
Propel Play reserves the right to update these Terms & Conditions from time to time. Material changes will be communicated to active clients. Continued use of our services following notification of changes constitutes acceptance of the revised terms.
For enquiries regarding these terms, contact terms@propelplay.com.